New Endoscopy Unit Work Begins

March 28th, 2019

The Whangarei Hospital endoscopy service currently operates from two separate locations; one in the theatre complex and the second in the medical outpatient zone.

The service is to be relocated and consolidated to provide a more streamlined service for both acute and elective endoscopy procedures. A new unit is to be built in the old maternity delivery suite which will combine and bring together the current split service together for a permanent solution which will operate more efficiently and cohesively.  The location will also allow free access for outpatients and allow for transfer of patients from Endoscopy to the inpatient wards.

Work on this area began on Monday 25 March 2019 with the expectation of practical completion by 28 November 2019.  The area will be closed as an exit from the building.

Please familiarise yourself with the plan below that highlights alternative exits that are available from Level 1 Medical Wing.


Alternate Exit Routes

As well as hoarding the area outside Ward 12, contractors will also be fencing off external access to the area.

Upon completion of the unit, endoscopy services will be provided Monday to Friday for elective procedures. Northland DHB will also commence participation in the national bowel screening programme, which is a driver for the expansion of endoscopy room capacity to meet the endoscopic demands for the next 10-12 years.

The new unit will include:

  • Booking and Scheduling
  • Reception and waiting area
  • Pre-procedure Preparation areas including consent, consult and preparation rooms
  • 2 x procedure rooms
  • Scope processing room
  • First, second and third stage Recovery
  • Interview room
  • Store, utility and inventory rooms
  • Staff tearoom and changing rooms

The Endoscopy team are currently working on preparing for the new unit.

Any questions, please contact Project Manager Debbie Rihari – email


September 20th, 2018

Northland DHB warmly invite all general public to an open day of the Bay of Islands Hospital Redevelopment – Stage One

Saturday 29 September

10am – 2pm

Telehealth comes into its own

August 29th, 2018

A new telehealth link has been used for the first time at Bay of Islands Hospital to assist in the care of a seriously ill baby.

Five years ago the Northland DHB installed a mobile Telehealth device (NEMO) in the Intensive Care Unit at Whangarei Hospital to help provide the best clinical advice to colleagues in Kaitaia Hospital and determine the most appropriate way of transferring patients to Whangarei or Auckland.

To link all the DHB’s referring centres, it recently installed a new Telehealth link at Bay of Islands Hospital.

First use of the technology was made after the baby was taken to a general practice in Kaikohe, 20 minutes from Bay of Islands Hospital by ambulance and more than an hour from Whangarei, with complications from bronchitis.  The decision was made to stop at Bay of Islands Hospital so he could be assessed by the ICU team in Whangarei via a Telehealth link.

The Kawakawa clinical team, the GP who had travelled with the patient, the Whangarei Intensive Care specialist team, paediatrician and clinical flight team were all at the assessment.

“Under normal circumstances helicopter retrieval with the ICU team would have been instigated,” said Michael Kalkoff, Northland DHB consultant anaesthetist/intensivist.  “Instead the Telehealth link was set up and the child was assessed and treated by the whole team.”

Once the child’s condition was stabilised it was agreed that he could be safely transferred by ambulance to Whangarei Hospital.  That meant the rescue helicopter could be stood down, saving money and keeping it available for other calls.

“It was amazing to have the IT facility and back-up from the ICU team here in the Mid North,” Broadway Health GP Dr Justine Woodcock said.  “It felt very reassuring, and really added to the patient’s care and a positive outcome.”

The Zoom link to Bay of Islands Hospital is actually a predecessor to a Mobile Clinical Cart, which is currently being developed by the DHB Telehealth and Mobility team in collaboration with Zoom, the University of Queensland and HealthAlliance, which will be available in the new Accident & Medical Department and hospital wards, which are due to open at the end of September.


Northlanders benefit from HUGO Charitable Trust Gift

July 18th, 2018

Mid North Whānau are set to benefit from a $200,000 donation from the Hugo Charitable Trust to the Bay of Islands Hospital.

The donation is being used to buy building materials for the construction of a new Whānau House on site at Bay of Islands Hospital and to purchase clinical equipment and an acute telehealth solution for the new Accident & Medical Department.

“The redevelopment of the Bay of Islands Hospital will provide a comprehensive health service all under one room.  The Hugo Charitable Trust is delighted to contribute to this project, which will clearly benefit communities in the Mid North region”, said Hugo’s founder, Maryanne Green.

The be named the Hugo Whānau House, the facility and additional specialised clinical equipment will improve the health and well-being of the Mid North community through better facilities and equipment.

“The Bay of Islands Hospital encourages Partners in Care, which allows family and whānau to stay overnight and to participate in the care of their loved ones”, said Jeanette Wedding, General Manager regional hospitals.

“The Hugo Whānau House means that extended family can be close by without the need to travel the long distances experienced throughout the rural Mid North area.”

The Mid North’s biggest health infrastructure project in decades, the re-build of Bay of Islands Hospital at Kawakawa has seen the district health board investing $9.9million on a two-storey building with an accident and medical department, radiology and after-hours GP service on the ground floor, and a 20-bed medical ward upstairs.

In addition to the Hugo Whānau House, the two new resuscitation bays will be known as the Hugo Resuscitation Bays, in recognition of the clinical equipment and telehealth solution that will be available within the Accident and Medical department.

“Specialised equipment enables the clinicians to make immediate decisions to provide their patients improved care and treatment.”

Maryanne Green is the eldest daughter of Irish philanthropist and businessman the late Hugh Green, known in Ireland as Hugo.  Maryanne founded the Hugo Charitable Trust in 2017 to continue Hugh’s philanthropic legacy and to give back to the people of New Zealand.  Maryanne worked closely at Hugh’s side for over 25 years where she developed a deep understanding of Hugh’s philanthropic priorities and wishes.

Hugo invests in the relief of poverty, the advancement of family, social and community welfare and the care and support of the disadvantaged or marginalised.

Hugo has made significant donations to medical research as well as to many education initiatives.

The new facility will be officially opened in September 2018, with a Public Open day to follow.

For more information about the Hugo Charitable Trust, click on the following link:

Bay of Islands Hospital – First Walls Go Up!

October 2nd, 2017

There was much excitement at Bay of Islands Hospital on 21 September as the first walls were lifted into place.  After years of preparation it is very exciting to finally see some progress.

The 12 panels that make up the west wall and the lift shaft of the new build were gently lifted straight off the delivery truck, and placed within the completed footings and foundations.  This work required the use of a crane and experienced operators to ensure that this was completed without any complications.

With the build now well underway, the next 3 walls are expected to be put in place mid-October and is still on track to be opened mid-year 2018.

Northland DHB is investing $9.9 million to fund the new accident and medical department and radiology services, new medical ward and refurbishment of other areas of the hospital.

The Bay of Islands Hospital is currently a construction site; please take extra care when accessing any of the buildings.


Maternity Unit Opening on 24 February 2016

February 11th, 2016

Whangarei Hospital’s new maternity building has gone over its expected delivery time but will be ready to deliver after its official opening later this month.
The official opening will be on February 24, with a public open morning including tours of the facility on February 27, and the building becoming fully operational a week later.
Called Te Kotuku, the new building on Hospital Rd was started in March 2014 but the work schedule was extended because of a change in the plan to accommodate the shell of an extra floor and strengthening to enable a third floor to be built without disrupting the wards below, when further expansion is needed. That future-proofing added nine months to the building project.
Northland District Health Board chief executive Nick Chamberlain said the work is on budget, although the additional floor added a further $5.3 million from a separate fund to the original $9.8m cost.
“The overall design is to have two additional floors and we will have to build a third level when we occupy the second floor sometime in the future,” Dr Chamberlain said.
“It prevents us to have to decant a ward for up to 15 months when we build the floor above.”
The new unit brings together three departments separated over two floors in the main hospital – antenatal, delivery suite and postnatal. It replaces the 40-year-old ward with a modern, family-friendly facility, where each birthing room and bedroom have full ensuite facilities.
Te Kotuku will have 18 inpatient beds in one and two bedroom units, four antenatal clinic rooms, two assessment rooms, a mothers’ lounge and parents’ lounge, two baby feeding rooms, two birthing pools, a room for antenatal classes and a visitors’ waiting room. It will also house the Butterfly Room, a suite for families whose babies do not survive or are in danger.
The walls will feature work by Northland artists and reference the region’s geographic and cultural roots.

Free car parking at Whangarei Hospital on the weekends

July 30th, 2015

If you are visiting Whangarei Hospital on a weekend or after 5pm and before 8.30am on a weekday, public car parking is free. The first one hour of car parking during the week is also free.

Meng Cheong, general manager, Finance, Funding & Commercial Services explains:

“To allow for even easier access to our campus on the weekends we will be raising the barrier arms to the main public car park from Saturday morning through to Sunday night and there is no need for you to take a ticket”.

If you are visiting the hospital Monday to Friday, between 8.30am to 5.00pm, you are required to take a ticket at the barrier arm.

“People need to drive right up to the ticket machine to take a ticket and the ticket needs to be validated at the pay kiosk before you drive out of the car park”.

The ticket machines and pay kiosks include easy to follow instructions on their use, and further assistance can be requested at the barrier arms or kiosks by pressing the help button.

Northland DHB is working with NZTA and WDC on a proposal for temporary lights to improve the traffic flows from Hospital Road into Maunu Road.  This work will be temporary until future redevelopment by NZTA, of this section of State Highway 14, is undertaken.

Paid Car Parking

April 11th, 2015

From 20 April, 2015 patients, visitors and staff wishing to park on-site at Whangarei Hospital have to pay a car parking fee, Monday to Friday 8.30am – 5pm. Paid car parking is a part of our financial sustainability programme and will allow us to save our very scarce capital funds for improving and renewing our clinical buildings and continue to allow us to grow and develop clinical services in an increasingly tight fiscal environment.

 By charging for parking we are aiming to control the demand, reduce congestion and increase the number of parks we have available. This will reduce the time our visitors need to spend looking for a car park.


Patients, visitors and staff wishing to park a vehicle on-site at Whangarei Hospital have to pay a car parking fee, Monday to Friday 8.30am – 5pm.

 The first one (1) hour is free for public car parking. After 5pm, until 8.30am during the week and 24-hours on Saturday and Sunday is also free. Motorbikes and bicycles can park for free every day.

 There are more than 311 ‘public only’ car parks for the public. Of the 311 public car parks there are 33 accessible (disability) parks. The public car parks are highlighted on the map. The main public car park is accessed via Maunu Road (near the main hospital entrance).

If you are visiting the Child Health Centre, Jim Carney Cancer Treatment Centre or Wheelchair Services you will access the public car parks via Hospital Road.

 There is no fee to drive into the hospital site and drop someone off, as long as you leave within one hour. You still need to take a ticket but there will be no charge for up to one (1) hour. Public car parking is well signposted. Reserved staff only car parks will have a large blue number painted in the bay. Please do not park in staff only bays.

 Our Parking Administrator and the hospital security team are here to help. They will be patrolling the car parks and can also be found at the security desk adjacent to the hospital main entrance. Call 0800 4 72757 (0800 4 PARKS) to contact the Parking Administrator.


You will receive a parking ticket when you drive into the hospital site which will give you access to the car park. Take this ticket with you – do not leave it in your vehicle. If you are parking at the hospital during the free times there will be no fee but you do need to validate your ticket in a pay machine to enable you to exit the car park.

At the end of your visit and before returning to your vehicle, insert your ticket and pay at one of the automatic payment machines. Pay machines are located in the car parks and inside the foyer of the hospital (near main entrance). The machine will tell you how much you need to pay for parking. You can pay with cash, eftpos or credit card.

Return to your vehicle. Drive to nearest exit and insert your ticket into the machine to raise the barrier arm. If your ticket is unpaid the barrier arm will not rise to let you out.


A minimum number of exemptions have been made, i.e. regional health shuttles, emergency vehicles, courier and delivery vehicles, buses, bicycles, motorcycles, renal patients who drive themselves or are driven for haemodialysis, Chaplains, blood donors and Volunteers.

 Other exemptions will be considered on a case-by-case basis and may include parents of critically ill children, immediate family of long stay patients (patients staying over three weeks), and genuine hardship will be determined on a case-by-case basis.

Exemption application forms are available through your outpatient clinic.

Exemptions will not be made for patients who are held up due to outpatient clinics running over time. As delays can occur for a number of reasons within the hospital, it isn’t practical to make exceptions for each circumstance.


Health Shuttles are available for people who may require transport. The service is usually free for people attending outpatient appointments, parents of children with an appointment at the hospital and carers attending with patients, although a koha (donation) is always welcomed.

All shuttles services are available for patients Monday to Friday. Shuttles do not run on Weekends or Public Holidays. Shuttle times will vary.

Weekday Kaitaia Bus Service Kaitaia to Whangarei return

0800 682 684

Linking Hands Inc. Health Shuttle Services

09 431 8969 Maungaturoto and Ruakaka

09 431 4121 Mangawhai

Kaipara Community Health Trust Health Shuttle

09 439 3013 Local Dargaville service and to Whangarei Hospital

National Travel Assistance

Some people may be able to receive National Travel Assistance for travel reimbursement if they are referred by a hospital specialist and travel long distances or visit a specialist frequently.

For more information on National Travel Assistance please contact:

0800 682 684


Our Parking Administrator and the hospital security team are here to help. They will be patrolling the car parks and can also be found at the security desk adjacent to the main entrance.

0800 4 72757 (0800 4 PARKS) to contact the Parking Administrator.

Maternity unit delay to avoid disruptions

February 26th, 2015

Planning for future expansion will cause a slight delay in the completion of Whangarei’s new maternity services building.

Two additional floors will be added to the Maternity Unit at a later stage as the new hospital is gradually built and the necessary foundation and infrastructure work have already been carried out.

The original building design incorporated strengthened flooring above the new unit to ensure that, when the time came to build additional levels, disruption would be minimised. However, Northland DHB chief executive Dr Nick Chamberlain says that the board made a decision last week to construct a shell above the maternity unit now to avoid any disturbances of maternity services going forward.

“Recent amendments to Health and Safety legislation are leading to safer, more conservative building practices and discussions with clinical leaders have confirmed that we would still need to move the maternity unit to another area of the hospital while building the floor above. With our space constraints and the specialised nature of maternity services, this would be extremely difficult.”

The new maternity unit replaces the current 40-year-old facility with a modern, family- friendly facility. The facility will co-locate antenatal clinics, assessment rooms, birthing rooms and post-natal beds that are currently spread over two floors in the hospital. The new facility includes a high dependency unit and central staff base. Each birthing room and bedroom will have full ensuite facilities.

The completion and occupation of the Maternity Unit will now be November 2015.



Open for Business

December 3rd, 2014


The Jim Carney Cancer Centre held its Public Open Day on 8 December 2014, with guided tours, a bouncy castle, face painting, sausage sizzle, tasty treats and healthy living promotions.