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Project Office Blog

New Endoscopy Unit Work Begins

The Whangarei Hospital endoscopy service currently operates from two separate locations; one in the theatre complex and the second in the medical outpatient zone. The service is to be relocated and consolidated to provide a more streamlined service for both acute and elective endoscopy procedures. A new unit is to be built in the old […]

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Northland DHB Hospital Redevelopment Paid Car Parking

Paid Car Parking

From 20 April, 2015 patients, visitors and staff wishing to park on-site at Whangarei Hospital have to pay a car parking fee, Monday to Friday 8.30am – 5pm. Paid car parking is a part of our financial sustainability programme and will allow us to save our very scarce capital funds for improving and renewing our clinical buildings and continue to allow us to grow and develop clinical services in an increasingly tight fiscal environment.

 By charging for parking we are aiming to control the demand, reduce congestion and increase the number of parks we have available. This will reduce the time our visitors need to spend looking for a car park.

  PAID CAR PARKING

Patients, visitors and staff wishing to park a vehicle on-site at Whangarei Hospital have to pay a car parking fee, Monday to Friday 8.30am – 5pm.

 The first one (1) hour is free for public car parking. After 5pm, until 8.30am during the week and 24-hours on Saturday and Sunday is also free. Motorbikes and bicycles can park for free every day.

 There are more than 311 ‘public only’ car parks for the public. Of the 311 public car parks there are 33 accessible (disability) parks. The public car parks are highlighted on the map. The main public car park is accessed via Maunu Road (near the main hospital entrance).

If you are visiting the Child Health Centre, Jim Carney Cancer Treatment Centre or Wheelchair Services you will access the public car parks via Hospital Road.

 There is no fee to drive into the hospital site and drop someone off, as long as you leave within one hour. You still need to take a ticket but there will be no charge for up to one (1) hour. Public car parking is well signposted. Reserved staff only car parks will have a large blue number painted in the bay. Please do not park in staff only bays.

 Our Parking Administrator and the hospital security team are here to help. They will be patrolling the car parks and can also be found at the security desk adjacent to the hospital main entrance. Call 0800 4 72757 (0800 4 PARKS) to contact the Parking Administrator.

 HOW TO PAY

You will receive a parking ticket when you drive into the hospital site which will give you access to the car park. Take this ticket with you – do not leave it in your vehicle. If you are parking at the hospital during the free times there will be no fee but you do need to validate your ticket in a pay machine to enable you to exit the car park.

At the end of your visit and before returning to your vehicle, insert your ticket and pay at one of the automatic payment machines. Pay machines are located in the car parks and inside the foyer of the hospital (near main entrance). The machine will tell you how much you need to pay for parking. You can pay with cash, eftpos or credit card.

Return to your vehicle. Drive to nearest exit and insert your ticket into the machine to raise the barrier arm. If your ticket is unpaid the barrier arm will not rise to let you out.

 EXEMPTIONS

A minimum number of exemptions have been made, i.e. regional health shuttles, emergency vehicles, courier and delivery vehicles, buses, bicycles, motorcycles, renal patients who drive themselves or are driven for haemodialysis, Chaplains, blood donors and Volunteers.

 Other exemptions will be considered on a case-by-case basis and may include parents of critically ill children, immediate family of long stay patients (patients staying over three weeks), and genuine hardship will be determined on a case-by-case basis.

Exemption application forms are available through your outpatient clinic.

Exemptions will not be made for patients who are held up due to outpatient clinics running over time. As delays can occur for a number of reasons within the hospital, it isn’t practical to make exceptions for each circumstance.

 HEALTH SHUTTLES

Health Shuttles are available for people who may require transport. The service is usually free for people attending outpatient appointments, parents of children with an appointment at the hospital and carers attending with patients, although a koha (donation) is always welcomed.

All shuttles services are available for patients Monday to Friday. Shuttles do not run on Weekends or Public Holidays. Shuttle times will vary.

Weekday Kaitaia Bus Service Kaitaia to Whangarei return

0800 682 684

Linking Hands Inc. Health Shuttle Services

09 431 8969 Maungaturoto and Ruakaka

09 431 4121 Mangawhai

Kaipara Community Health Trust Health Shuttle

09 439 3013 Local Dargaville service and to Whangarei Hospital

National Travel Assistance

Some people may be able to receive National Travel Assistance for travel reimbursement if they are referred by a hospital specialist and travel long distances or visit a specialist frequently.

For more information on National Travel Assistance please contact:

0800 682 684

 ON-SITE HELP

Our Parking Administrator and the hospital security team are here to help. They will be patrolling the car parks and can also be found at the security desk adjacent to the main entrance.

0800 4 72757 (0800 4 PARKS) to contact the Parking Administrator.